Refund & Return Policy – LiveLux Scents

At LiveLux Scents, all products are carefully hand-prepared and packaged to ensure the highest quality. Due to the nature of fragrance decants, we maintain a strict no return and no refund policy.

🚫 No Returns or Refunds

All sales are final.
We do not accept returns or offer refunds on any products once an order has been placed.

🧴 Why We Don’t Accept Returns

Because our products are fragrance decants and personal-use items, we cannot restock or resell any returned items for hygiene and safety reasons.

💔 Damaged or Incorrect Orders

If your order arrives damaged or incorrect, we will make it right.

Please contact us within 48 hours of delivery at:
liveluxury76@gmail.com

Include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

If approved, we will offer a replacement for the affected item.

📦 Shipping Issues

LiveLux Scents is not responsible for lost or stolen packages once marked as delivered by USPS. Please contact your local post office for assistance.

⚠️ Order Accuracy

Please review your order carefully before placing it. We are unable to make changes or cancellations once an order has been processed.

🤍 Our Commitment

We stand behind the quality and authenticity of every LiveLux decant and are committed to ensuring you receive exactly what you ordered.

Thank you for understanding and supporting LiveLux Scents.