Shipping Policy
📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is shipped, you will receive a confirmation email with tracking information.
🚚 Shipping Method
We ship all orders via USPS (United States Postal Service).
Estimated delivery times:
- USPS First Class / Ground Advantage: 3–7 business days
- USPS Priority Mail: 2–4 business days
Please note that delivery times are estimates and may vary depending on your location and USPS delays.
📍 Tracking Your Order
Once your order has shipped, a tracking number will be sent to your email.
Please allow up to 24 hours for tracking updates to appear.
⚠️ Shipping Delays
LiveLux Scents is not responsible for delays caused by USPS, weather conditions, or other factors outside of our control.
📬 Incorrect Addresses
Please ensure your shipping address is correct at checkout.
LiveLux Scents is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
📦 Lost or Stolen Packages
If your package is marked as delivered but cannot be located:
- Please check with neighbors or your local post office
- Contact USPS directly to file a claim
LiveLux Scents is not responsible for lost or stolen packages once marked as delivered.
💔 Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery at:
liveluxury76@gmail.com
Include photos of the damaged item and packaging so we can resolve the issue quickly.
🇺🇸 Shipping Locations
At this time, we only ship within the United States.
🤍 Our Promise
We take pride in delivering luxury fragrance experiences with care, speed, and reliability.
Thank you for shopping with LiveLux Scents.